Lincoln Aviator: Customer Assistance / Reporting Safety Defects (U.S. Only)
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying Ford
Motor Company.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer, or
Ford Motor Company.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go to www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
www.safercar.gov.
To order the publications in this portfolio,
contact Helm, LLC at:
HELM, LLC
47911 Halyard Drive, Suite 200
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a...
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada...
Other information:
China
CMIIT ID: 2018DJ4563
United States and Canada
WARNING: Changes or modifications
not expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met...
Diagnostic Trouble Code (DTC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Diagnostic Trouble Code Chart
Module
DTC
Description
Action
DSM
B12A7:11
Steering Column Tilt Sensor A: Circuit Short To Ground
GO to Pinpoint Test C
DSM
B12A7:15
Steering Column Tilt Sensor A: Circuit Short To Battery or Open
GO to Pinpoint Test C
DSM
B12A8:11
Steering Column Telescope Sensor A: Circuit Short To Ground
GO to Pinpoint Test C
DSM
B12A8:15
Steering Column Telescope Sensor A: Circuit Short To Battery or Open
GO to Pinpoint Test C
DSM
B1375:11
Steering Column Tilt Motor: Circuit Short To Ground
GO to Pinpoint Test D
DSM
B1375:12
Steering Column Tilt Motor: Circuit Short To Battery
GO to Pinpoint Test D
DSM
B1375:13
Steering Column Tilt Motor: Circuit Open
GO to Pinpoint Test D
DSM
B137E:11
Steering Column Telescope Motor: Circuit Short To Ground
GO to Pinpoint Test D
DSM
B137E:12
Steering Column Telescope Motor: Circuit Short To Battery
GO to Pinpoint Test D
DSM
B137E:13
Steering Column Telescope Motor: Circuit Open
GO to Pinpoint Test D
Symptom Chart
Symptom Chart: Power Adjustable Steering Column
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices...