Diagnostic Trouble Code (DTC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Diagnostic Trouble Code Chart
Module | DTC | Description | Action |
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DSM | B12A7:11 | Steering Column Tilt Sensor A: Circuit Short To Ground | GO to Pinpoint Test C |
DSM | B12A7:15 | Steering Column Tilt Sensor A: Circuit Short To Battery or Open | GO to Pinpoint Test C |
DSM | B12A8:11 | Steering Column Telescope Sensor A: Circuit Short To Ground | GO to Pinpoint Test C |
DSM | B12A8:15 | Steering Column Telescope Sensor A: Circuit Short To Battery or Open | GO to Pinpoint Test C |
DSM | B1375:11 | Steering Column Tilt Motor: Circuit Short To Ground | GO to Pinpoint Test D |
DSM | B1375:12 | Steering Column Tilt Motor: Circuit Short To Battery | GO to Pinpoint Test D |
DSM | B1375:13 | Steering Column Tilt Motor: Circuit Open | GO to Pinpoint Test D |
DSM | B137E:11 | Steering Column Telescope Motor: Circuit Short To Ground | GO to Pinpoint Test D |
DSM | B137E:12 | Steering Column Telescope Motor: Circuit Short To Battery | GO to Pinpoint Test D |
DSM | B137E:13 | Steering Column Telescope Motor: Circuit Open | GO to Pinpoint Test D |
Symptom Chart
Symptom Chart: Power Adjustable Steering Column
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Condition | Possible Sources | Actions |
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A module does not respond to the diagnostic scan tool |
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REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing). |
The adjustable steering column is inoperative in one or more directions using the steering column control switch |
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GO to Pinpoint Test A |
The adjustable steering column is inoperative in one or more directions using the memory position switch |
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GO to Pinpoint Test B |
The adjustable steering column is inoperative in one or more directions using the RKE transmitter |
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GO to Pinpoint Test B |
The adjustable steering column is inoperative in one or more directions using the easy entry/easy exit feature |
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GO to Pinpoint Test B |
The adjustable steering column operates in one second intervals when using the steering column control switch (jog mode) |
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GO to Pinpoint Test C |
Pinpoint Tests
Refer to Wiring Diagrams Cell 128 for schematic and connector information. Normal Operation and Fault Conditions The SCCM receives input directly from the steering column control switch then sends a message along the HS-CAN2 to the GWM indicating the desired steering column movement. The GWM sends the message to the DSM along the MS-CAN which activates the tilt and telescopic (reach) motors depending on the message received. A failure of the steering column control switch, circuits, motor or module cause the power adjustable column to become inoperative and a DTC may be set in the SCCM and the DSM.
REFER to: Steering Column - System Operation and Component Description (211-04 Steering Column, Description and Operation). Possible Sources
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NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector. | ||||||||||||||||||||||
A1 CHECK THE COMMUNICATION NETWORK | ||||||||||||||||||||||
Do the GWM, SCCM and DSM all pass the Network Test?
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A2 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) IN THE GWM (GATEWAY MODULE A) | ||||||||||||||||||||||
Are any Diagnostic Trouble Codes (DTCs) present in the GWM?
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A3 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) IN THE SCCM (STEERING COLUMN CONTROL MODULE) | ||||||||||||||||||||||
Are any SCCM Diagnostic Trouble Codes (DTCs) present?
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A4 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) IN THE DSM (DRIVER FRONT SEAT MODULE) | ||||||||||||||||||||||
Are any Diagnostic Trouble Codes (DTCs) present in the DSM?
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A5 CHECK THE SCCM (STEERING COLUMN CONTROL MODULE) STEERING COLUMN ADJUST SWITCH (STRCOL_ADJ) PID (PARAMETER IDENTIFICATION) | ||||||||||||||||||||||
Does the PID display match each steering column control switch position?
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A6 CHECK THE ADJUSTABLE STEERING COLUMN MOTOR CIRCUITS FOR AN OPEN | ||||||||||||||||||||||
Are the resistances less than 3 ohms?
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A7 CHECK THE ADJUSTABLE STEERING COLUMN MOTOR CIRCUITS FOR A SHORT TO GROUND | ||||||||||||||||||||||
Are the resistances greater than 10,000 ohms?
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A8 CHECK THE ADJUSTABLE STEERING COLUMN TILT MOTOR OPERATION | ||||||||||||||||||||||
Does the tilt motor move the steering column when the fused jumper wire is connected to ground?
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A9 CHECK THE ADJUSTABLE STEERING COLUMN TELESCOPIC MOTOR OPERATION | ||||||||||||||||||||||
Does the telescopic motor move the steering column when the fused jumper wire is connected to ground?
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A10 CHECK FOR CORRECT DSM (DRIVER FRONT SEAT MODULE) OPERATION | ||||||||||||||||||||||
Is the concern still present?
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Refer to Wiring Diagrams Cell 128 for schematic and connector information. Normal Operation and Fault Conditions For RKE memory recall operation, the RTM sends RKE commands to the BCM over the MS-CAN. The BCM sends those commands to the GWM over the HS-CAN1 and the GWM sends those commands to the DSM over the MS-CAN. The DSM then commands the adjustable steering column tilt and telescopic motors to the desired positions. For easy entry/exit feature operation, the GWM gathers various module messages (transmission gear position, ignition status and driver door ajar status) and relays these messages to the DSM. The DSM then commands the adjustable steering column tilt and telescopic motors to the desired positions. For memory position recall operation using the memory position switch, the switch sends ground signals directly to the DSM, which then commands the adjustable steering column tilt and telescopic motors to the desired positions.
REFER to: Steering Column - System Operation and Component Description (211-04 Steering Column, Description and Operation). Possible Sources
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NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector. | ||||
B1 CHECK THE OPERATION OF THE ADJUSTABLE COLUMN USING THE STEERING COLUMN CONTROL SWITCH | ||||
Does the steering column move for more than one second in each direction using the steering column control switch?
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B2 VERIFY THE EASY ENTRY/EXIT FEATURE IS ENABLED | ||||
Does the adjustable steering column operate using the easy entry/easy exit feature?
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B3 CHECK THE OPERATION OF THE MEMORY SEATS AND MEMORY MIRRORS USING THE MEMORY POSITION SWITCH | ||||
Do the seats and mirrors operate correctly using the memory position switch?
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B4 CHECK THE OPERATION OF THE MEMORY SEATS AND MEMORY MIRRORS USING THE RKE (REMOTE KEYLESS ENTRY) TRANSMITTER | ||||
Do the seats and mirrors operate correctly using the RKE transmitter?
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B5 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) IN THE BCM (BODY CONTROL MODULE) , GWM (GATEWAY MODULE A) AND DSM (DRIVER FRONT SEAT MODULE) | ||||
Are there any Diagnostic Trouble Codes (DTCs) present in any of the 3 modules?
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B6 CHECK FOR CORRECT DSM (DRIVER FRONT SEAT MODULE) OPERATION | ||||
Is the concern still present?
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Refer to Wiring Diagrams Cell 128 for schematic and connector information. Normal Operation and Fault Conditions If an adjustable steering column tilt or telescopic motor sensor (reach motor sensor) DTC sets (or if either of the sensor circuits become open), the DSM does not recall a programmed memory position or automatically position the steering column during the easy entry/exit operations. Under these fault conditions, the affected steering column motor operates in jog mode. Jog mode allows limited operation of the affected steering column motor using only the steering column control switch. When the steering column control switch is operated in jog mode, the steering column moves in the desired direction for one second, then stops regardless of the length of time the switch is activated. The steering column control switch must be released, then activated again in order to move the steering column for an additional second.
REFER to: Steering Column - System Operation and Component Description (211-04 Steering Column, Description and Operation). DTC Fault Trigger Conditions
Possible Sources
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NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector. | ||||||||||||||||||||||
C1 CHECK THE TILT AND TELESCOPIC SENSOR CIRCUITS FOR A SHORT TO VOLTAGE | ||||||||||||||||||||||
Is any voltage present?
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C2 CHECK THE TILT AND TELESCOPIC SENSOR CIRCUITS FOR A SHORT TO GROUND | ||||||||||||||||||||||
Are the resistances greater than 10,000 ohms?
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C3 CHECK THE TILT AND TELESCOPIC SENSOR CIRCUITS FOR A SHORT TOGETHER | ||||||||||||||||||||||
Are the resistances greater than 10,000 ohms?
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C4 CHECK THE TILT AND TELESCOPIC SENSOR CIRCUITS FOR AN OPEN | ||||||||||||||||||||||
Are the resistances less than 3 ohms?
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C5 CHECK FOR CORRECT DSM (DRIVER FRONT SEAT MODULE) OPERATION | ||||||||||||||||||||||
Is the concern is still present?
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Refer to Wiring Diagrams Cell 128 for schematic and connector information. Normal Operation and Fault Conditions To protect the power tilt and telescopic motors, motor circuits and the electronics internal to the DSM, the DSM continually monitors both motor and driver circuits for a fault condition whenever the motors are activated. If the DSM detects a fault on the driver circuits for one or both motors, the DSM stops applying power to the motors until the next time it receives a command to move the motor. If this condition is detected during a DSM on-demand self test of the DSM, a power tilt or power telescopic motor dirver circuit DTC is set.
REFER to: Steering Column - System Operation and Component Description (211-04 Steering Column, Description and Operation). DTC Fault Trigger Conditions
Possible Sources
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NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector. | |||||||||||||||||||||||||
D1 CHECK THE ADJUSTABLE STEERING COLUMN MOTOR CIRCUITS FOR A SHORT TO VOLTAGE | |||||||||||||||||||||||||
Is any voltage present?
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D2 CHECK THE ADJUSTABLE STEERING COLUMN MOTOR CIRCUITS FOR AN OPEN | |||||||||||||||||||||||||
Are the resistances less than 3 ohms?
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D3 CHECK THE ADJUSTABLE STEERING COLUMN MOTOR CIRCUITS FOR A SHORT TO GROUND | |||||||||||||||||||||||||
Are the resistances greater than 10,000 ohms?
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D4 CHECK THE ADJUSTABLE STEERING COLUMN MOTOR CIRCUITS FOR A SHORT TOGETHER | |||||||||||||||||||||||||
Are the resistances greater than 10,000 ohms?
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D5 CHECK THE ADJUSTABLE STEERING COLUMN TILT MOTOR OPERATION | |||||||||||||||||||||||||
Does the tilt motor move the steering column when the fused jumper wire is connected to ground?
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D6 CHECK THE ADJUSTABLE STEERING COLUMN TELESCOPIC MOTOR OPERATION | |||||||||||||||||||||||||
Does the telescopic motor move the steering column when the fused jumper wire is connected to ground?
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D7 CHECK FOR CORRECT DSM (DRIVER FRONT SEAT MODULE) OPERATION | |||||||||||||||||||||||||
Is the concern is still present?
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Passive Key
The passive key operates the power locks and the remote start system. The passive key must be in your vehicle to use the push button start.
Note: You may not be able to shift out of park (P) unless the passive key is inside your vehicle.